Product Disclosure Statement

1. About this statement

What the statement is for and the documents it must be read with: the Terms and Conditions, Financial Services Guide, Target Market Determination, Privacy Policy and Fee Schedule.

2. Regulatory status

Who issues the services, the licence they are provided under, and the note that account balances are not bank deposits and do not benefit from a government deposit guarantee.

3. Roles and responsibilities

What the issuer does (holds client funds, approves customers, controls compliance and complaints) and what Moneta does (brand, platform, distribution, customer operations and first-line support).

4. The product and how it works

Onboarding and approval, receiving funds, submitting payment instructions with authentication and approval controls, and how payments and conversions are executed.

5. Key features

Business payment account, supported-currency wallets, local receiving details, domestic and international payments, spot FX, multi-factor authentication and authorised-user controls. No cash, credit, overdraft or card functionality unless separately agreed and disclosed.

6. Your responsibilities

Security and confidentiality, monitoring transactions, verifying payment instructions, keeping your details current and providing verification information when asked.

7. Costs and fees

Account and platform fees, payment fees, FX margins and third-party charges, as published on the pricing page, in your quote or in the Fee Schedule.

8. Transaction limits

The limit categories that apply (per payment, daily, balance, FX and corridor) and how they are set for each customer.

9. Risks and limitations

Holds, returns, recalls and account closure; usage, customer and jurisdiction restrictions; prohibited activity; and security and financial risks, including unauthorised access and FX movement.

10. Complaints

How to raise a complaint and how it is handled. See our complaints page.